To obtain warranty, replacements or repair, defective components or parts should be returned, transportation paid, to the place of purchase, or the nearest authorized Hayward service center.
Lighting Pool Spa Lighting 1 Year* Standard 1 Year* * Excludes Bulbs ColorLogic Light Controller, Transformers, Couplers, Niches ColorLogic Bubbler 1 Year* Standard - * Covered for manufacturing defects only.
SharkVac TigerShark 1 Year* Standard - SharkVac XL 2 Years* Standard - AquaVac 500 TigerShark Plus TigerShark QC 3 Years* Standard - * Excludes filters Heaters Gas Heaters 1 Year 2 Years 1 Year H135ID1, H135IDP1, H100ID1 H100IDP1 Only Heat Pumps 2 Years* 5 Years.6 months parts warranty only.Brochures, manuals "catentry_id" : "1016593 "Attributes" : "catentry_id" : "1016591 "Attributes" : "catentry_id" : "1016615 "Attributes" : "catentry_id" : "1016607 "Attributes" : Parts.No returns may be made directly to the factory without the express written authorization of Hayward Pool Products, Inc.If the package is damaged in any way, no matter how small, please sign for it as damaged.If you sign for a delivery as OK, which you later find to be damaged, our carriers will NOT accept liability and you may be charged for the damaged items, in this case a delivery charge for replacement items will be made).If you know there is a possibility of missing the delivery, you can at the checkout stage leave instructions for the delivery driver to leave without signature and place your goods with a neighbour or in a discreet place out of sight for your later.'W' cells) GLX-cell-3, 5,9,15,15LL, tcell925 940 1 Year 1 Year 20,000 Gallon Cells Only (GLX-Cell-5-W) Accessories for Automation Chlorination Systems (excluding insurgent (divergent trilogy, book 2) added by request Salt Swim) 1 Year* Standard 1 Year* * Remotes, actuators, wireless antennas, temperature sensors, chemistry probes, acid/chlorine dispensers, IO Exp board.Examples: Skimmer components, fittings, valves, baskets, plastic cleaner parts, main drain frames and grates, cartridges, and pump seals.Please ensure you leave detailed information if your delivery address is hard to find or a new housing development.Should you require a Saturday delivery or have any other delivery enquiries, please email who will respond to your request quickly.Below is Haywards residential warranty by product line.Stratum VRS Vacuum Release System 1 Year Standard - Miscelaneous Chemical Feeders 1 Year* Standard 1 Year* Fittings, Valves, Skimmers, Suction Outlets, Drain Covers, Frames, Grates, Deck Jet 500, Sheer 500, Bubblers and PSV Check Valves 1 Year* Standard 1 Year* * Covered for manufacturing.The foregoing warranty does not apply to components manufactured by others.
AquaNaut, poolVergnuegen 2 Years standard - Pool Vac Classic 2 Years* Standard - Hayward Blu Pool Style goby 1 Year* Standard - AquaBug Penguin Wanda the Whale - - 1 Year* * Excluding debris bags, sweep hose rollers, flaps, shoes, wings, tires and bottom skirts.
Parts which fail or become defective during the warranty period, except as a result of freezing, negligence, improper installation, use or care, shall be repaired or replaced, at our option, within 90 days of the receipt of the defective product, barring unforeseen delays.It's just too good of a deal.Hayward shall not be responsible for cartage, removal and/or re-installation labor or any other such costs incurred in obtaining warranty replacements.Try to include your mobile phone number in the checkout area so that our delivery drivers can contact you should they need any further assistance or clarification in delivering your order.VL Series Filters - - 1 Year* excluding hoses, seals, gauges, baskets, and o-rings, covered against manufacturing defects for 30 days from the date of purchase.We cannot claim from our carriers for any damaged items that have not been signed for as unchecked or damaged.1 year parts warranty only.For such products, the warranty established by the respective manufacturer will apply.Please be aware that orders processed after 4pm on Thursdays will be processed and dispatched on Friday for Monday delivery.All other conditions and terms of the standard warranty apply.
This does not include Bank Holidays, which are classed as non-working days.